We integrate
AI, wired into the systems you already run.
Your business already has software. The problem is the typing between the systems: the copy-paste, the re-keying, the "let me check the other screen." We connect AI to what you have so information moves by itself and your people stop being the glue.
The systems we work with.
Real categories, because this is where the work actually happens:
- CRMs. Leads enriched, calls summarized, follow-ups drafted, records kept current without anyone doing data entry at 6pm.
- EHRs and practice management tools. Intake paperwork, appointment prep, and after-visit follow-up for clinics and wellness practices, designed around HIPAA and the rest of your compliance obligations.
- Quoting and estimating software. Site notes, photos, and measurements turned into a draft estimate in your own format, ready for a human to check and send.
- Ticketing and service desks. Requests triaged, categorized, and answered when the answer is known, escalated when it is not.
- Accounting. Invoices matched, categorization drafted, receivables chased politely and persistently.
- The spreadsheets that secretly run the company. Every business has them. We automate against them as they are, and tell you honestly if one has become a liability.
A plain statement about scope.
Engineering work is in scope only when it serves an AI integration or an automation.
We spent fifteen years building software of every kind. We are good at it. And we no longer take that work unless AI is the point. If you need a plain app built, we will point you to someone good, because we'd rather have a happy acquaintance than an unhappy client.
Integration questions, answered plainly
Can you add AI to the software we already run?
Usually, yes. Most business software now has an API or an export, and that is enough. We have wired AI into CRMs, practice management systems, quoting tools, ticketing systems, and accounting software. The AI does not live inside your software; it sits alongside it, reading and writing through the same doors the software already has.
Our whole operation runs on spreadsheets. Is that a problem?
No, it is normal. Half the businesses we meet are run by two or three load-bearing spreadsheets. We can automate directly against them, and if one of them is doing a job it really should not be doing, we will say so. But nobody is going to make you re-platform your business as the price of admission.
Do you build custom software?
Only in service of an AI integration or automation. If the connector, glue code, or small internal tool is what makes the automation work, we build it. If you want an application built and AI has nothing to do with it, we will refer you to someone good. We used to do that work. We chose to stop.
What about our data? Where does it go?
Into as few places as possible. We prefer AI providers with business terms that exclude training on your data, we keep patient and client records out of prompts wherever the job allows, and we put what goes where in writing before we build. For clinics and practices, we design around your compliance obligations from day one, not as a patch afterward.
Can an AI feature be tricked or leak data?
Badly built ones can, and it is worth taking seriously. The two failure modes we design against most often are prompt injection, where someone crafts an input that tricks the AI into ignoring its instructions, and context bleed, where information from one customer or session leaks into another. The defenses are unglamorous: strict separation of data, giving the AI the minimum access it needs, filtering what goes in and out, and logging everything. We build that way by default, and we audit AI features other people built.
How long does an integration take?
Small ones, a week or two. A typical build, two to six weeks. Anything longer than that gets broken into stages so you see working results along the way instead of waiting for a big reveal.
Tell us what you run.
Name your systems on a short call and we'll tell you, honestly, what AI can and can't do with them.
or call (828) 201-4226 / email hello@aitako.com